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var(--border);padding-right:0;padding-bottom:16px;margin-bottom:4px}.followup-contact-list{max-height:220px}.followup-form-pane{max-height:unset}}.ncm-search{display:flex;align-items:center;gap:8px;padding:8px 12px;border-radius:12px;background:var(--surface-2);border:1.5px solid var(--border);margin-bottom:12px}.ncm-search-input{flex:1;border:none;background:transparent;font-size:13.5px;outline:none;color:var(--text);font-family:var(--font)}.ncm-cats{display:flex;gap:5px;margin-bottom:14px;flex-wrap:wrap}.ncm-cat{display:inline-flex;align-items:center;gap:5px;padding:5px 12px;border-radius:var(--r-full);border:1.5px solid var(--border);background:var(--surface-2);cursor:pointer;font-size:12px;font-weight:600;color:var(--text-soft);font-family:var(--font);transition:background .1s,color .1s,border-color .1s}.ncm-cat:hover{background:var(--surface-3);color:var(--text)}.ncm-cat.active{background:var(--primary-soft);border-color:var(--primary);color:var(--primary)}.ncm-list{max-height:420px;overflow-y:auto;display:flex;flex-direction:column;gap:0;scrollbar-width:thin}.ncm-section-head{display:flex;align-items:center;gap:6px;font-size:10.5px;font-weight:800;letter-spacing:.09em;text-transform:uppercase;color:var(--text-dim);padding:12px 4px 6px}.ncm-section-count{font-size:11px;font-weight:700;background:var(--surface-3);border-radius:20px;padding:1px 7px;margin-left:2px}.ncm-row{width:100%;display:flex;align-items:center;gap:11px;text-align:left;padding:9px 10px;border-radius:12px;border:1.5px solid var(--border);background:var(--surface);cursor:pointer;margin-bottom:6px;transition:background .1s,border-color .1s,box-shadow .1s;font-family:var(--font)}.ncm-row:hover{background:var(--surface-2);border-color:var(--border-strong);box-shadow:var(--elev-1)}.ncm-kind-badge{display:inline-flex;align-items:center;gap:4px;font-size:10px;font-weight:700;border-radius:999px;padding:2px 8px;flex-shrink:0}.ncm-kind-provider{background:#1a1a2e18;color:#1a1a2e;border:1px solid #1a1a2e30}.ncm-kind-agency{background:#7c3aed18;color:#7c3aed;border:1px solid #7c3aed30}.ncm-kind-client{background:#1d4ed818;color:#1d4ed8;border:1px solid #1d4ed830}.ncm-kind-staff{background:var(--primary-soft);color:var(--primary);border:1px solid var(--primary)30}.call-form-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.09em;color:var(--text-dim);margin-bottom:8px}.call-toggle{display:flex;gap:0;background:var(--surface-2);border:1.5px solid var(--border);border-radius:12px;padding:3px}.call-toggle-btn{flex:1;display:flex;align-items:center;justify-content:center;gap:6px;padding:7px 12px;border-radius:9px;border:none;background:none;cursor:pointer;font-size:13px;font-weight:600;color:var(--text-dim);font-family:var(--font);transition:background .12s,color .12s,box-shadow .12s}.call-toggle-btn:hover{color:var(--text);background:var(--surface-3)}.call-toggle-btn.active{background:var(--surface);color:var(--primary);box-shadow:var(--elev-1)}.outcome-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.outcome-btn{display:flex;flex-direction:column;align-items:center;gap:4px;padding:10px 8px;border-radius:12px;border:1.5px solid var(--border);background:var(--surface-2);cursor:pointer;font-size:12px;font-weight:600;color:var(--text-soft);font-family:var(--font);transition:background .12s,border-color .12s,color .12s,box-shadow .12s}.outcome-btn:hover{background:var(--surface-3);border-color:var(--border-strong)}.outcome-btn.outcome-connected.active{background:var(--success-soft);border-color:var(--success);color:var(--success);box-shadow:0 0 0 3px #1f9d621f}.outcome-btn.outcome-voicemail.active{background:var(--warning-soft);border-color:var(--warning);color:var(--warning);box-shadow:0 0 0 3px #db87091f}.outcome-btn.outcome-no-answer.active{background:var(--danger-soft);border-color:var(--danger);color:var(--danger);box-shadow:0 0 0 3px #d83b3b1f}.outcome-btn.outcome-busy.active{background:#fff3e0;border-color:#e67e22;color:#b86512;box-shadow:0 0 0 3px #e67e221f}.outcome-btn.outcome-rejected.active{background:var(--danger-soft);border-color:var(--danger);color:var(--danger);box-shadow:0 0 0 3px #d83b3b1f}@media(max-width:480px){.outcome-grid{grid-template-columns:repeat(2,1fr)}}